WORLDWIDE SHIPPING, UNLOCKED

MAXIMIZING BUSINESS POTENTIALS
WITH YOUR DHL ACCOUNT

Applies to new sign-ups only
This promo is only applicable for Singapore-registered companies.

Welcome to your new DHL account! While we are ready to help you deliver 24/7, it is also important that you have the necessary knowhow to use your account and benefit fully from it.

START IMPORTING

Duties and taxes
are chargeable to your imported goods valued at Php 10,000 and above.
Goods description & value declaration
must be comprehensive and accurate to avoid additional inspections and delays.
Shipment value upgrade
are sometimes required by customs. Show your proof of payment to verify your declared values.
Shipment consolidation
are sometimes required for parcels arriving at customs on the same day.
Overseas Filipino Worker (OFW)
may be exempted from duties and taxes upon shipper’s notification to DHL. *subject to terms and conditions

OUR IMPORT SERVICES

URGENT, TIME-SENSITIVE (NEXT POSSIBLE BUSINESS DAY)
LESS URGENT (1-3 BUSINESS DAYS)
SAME DAY (EMERGENCY, QUICKEST POSSIBLE)

HOW TO SHIP

GO TO MYDHL.EXPRESS.DHL
Enter the pickup address, delivery address, details and the category of product/item to be shipped.
PROCESS AND PAY
  • Check service fee and prepay with credit card.
  • Receive a tracking number for track and trace purposes.
CONFIRM SHIPMENT
  • Receive a confirmation update to the date, time and place for shipment pickup.
  • DHL Express will provide door-to-door service, worldwide.
SETTLE DUTIES AND TAXES
  • Pay outstanding duties and taxes if your import shipment is above the Php 10,000 deminimis.
  • Use our Advanced Duty Collection (ADC) system as easy as ABC.
Learn more about ADC
TRACK YOUR SHIPMENT
  • Use your tracking number to keep tabs on your shipment every step of the way online.
  • Receive your shipment delivered right to your door, FAST.

PAYMENT OPTIONS FOR ACCOUNT HOLDERS

BDO Funds Transfer
Use the below details for payment.
  • Bank Account Name : DHL Express (Philippines) Corp.
  • Bank Account Number: 0054 0801 2031
BDO Online Bills Payment
  • Company Name: HSBC FAO DHL Express (Philippines) Corp
  • Subscriber’s Account Number: Your 10 digit SAP account number digit SAP account number (130*******, or 150*******).
  • Amount to be paid: Peso 00.00
Credit Card Payment
Have our agents process your credit card payment transactions by calling DHL Billing hotline at +63 2 88117399.
SM Bills Payment Centers
Simply present the payment form to the counter with the following details.
  • Branch: SM Branch
  • Location: Location of Bills Payment
  • Biller Company: DHL Express (Philippines) Corp.
  • Date of Payment: MM/DD/2021
  • Subscriber’s Account Number: Your 10 digit SAP account number (130*******, or 150*******).
  • Account Name: Juan Dela Cruz
  • Amount to be paid: Peso 00.00
Gcash
Use the below details for payment.
  • Account Name: DHL Express (Philippines) Corp.
  • Account Number: 0054 0801 2031
  • Send a receipt to your registered email address and forward to MNL.Query@dhl.com.

SELF-HELP TOOLS

ENJOY SPEED AND CONVENIENCE 24/7
Get rates and
time quotes instantly
Fast and efficient
shipment booking
Live shipment tracking
and updates
Interact with a DHL
Representative 24/7
Locate a Service Point
Change delivery options

USEFUL E-TOOLS

SHIPPING YOUR WAY
Whatever, whenever, or however you need to deliver, we have the right solutions in store. Our e-tools are here to support you and let you manage your shipments with more speed and convenience.
MyDHL+
Manage all your shipments in one convenient online platform easily and hassle-free.
Visit MyDHL+
DHL EXPRESS MOBILE APP
DHL Express right in your pocket! Download the app today.
Live chat
Speak to a dedicated Key Accounts Advisor. Now Available 24/7.
Chat live now
SHIPMENT TRACKING & RATE QUOTE
Scan these QR codes to connect with our team, get instant shipping rates, and book your shipment quickly.
We hope you find these tools helpful in shipping with us!